return on investment
Hospitality Financial Leadership – Why Prioritizing Employee Development Has the Best ROI for Owners
A lot has been said about why we have such a labor crisis in hospitality. Some would say it is no wonder because we have forgotten – or better still allowed – the forces that be to drive the agenda around how we invest in and manage our hotels.
Hospitality Financial Leadership – Difference Between Expense and Investment
In the hotel business we need to be relevant and on top of the key issues that make our venture successful and ultimately sustainable in the long run. This piece is about how we can differentiate between expenses and investments to make sure we recognize the difference and make the best decisions…
Hospitality Financial Leadership – Investing in Financial Leadership in Your Hotel
CFO to CEO: “What happens if we invest in developing people and they leave?” CEO: “What happens if we don’t and they stay?”
I found this exchange in, of all places, the internet. Go figure. It’s an interesting back and forth that I know plays out in many organizations. Investing in anything…
How to Be a More Effective Hospitality Financial Leader – Keynote for Hotel Financial Professionals
Learn the “Seven Secrets of Hospitality Financial Leadership”
The single most critical element of financial leadership in your hotel is the effectiveness of your financial professional. How well they communicate and how much people want to follow their direction are the measures…
Hospitality Financial Leadership – Educating Our Leaders is the Highest Form of Service
If Serving is Beneath You, then Leadership is Beyond You
While creating hospitality financial leadership workshops, I learned three very valuable lessons. The third lesson was by far the most powerful and transformating for me and my way of seeing the…